Q: What Information is collected on Stillarte?
Q: Why we collect your personal information?
A: We collect information from you so that we can personalise your use of the site, assist your use of the site and improve the site generally. Information is used in order to process any orders you place. Depending upon your selections within the “email notifications” section we may send information about related products and services from us. You may update these selections at any time by contacting us or responding to any emails we send.
Q: Is my personal information disclosed to any third parties?
Q: How secure is my usage of the Stillarte site?
All orders placed on our site are transmitted via Secure Socket Layer (SSL) technology, and then encrypted into our Payment gateway provider’s database only to be accessible by those authorised with special access rights to such systems. This ensures utmost privacy and security of your information. Note the small locked padlock icon that will appear in a corner of your browser during the checkout process. We are also PCI compliant so do not store any payment information, or disclose your personal details to third parties.
Q: What Cookies do you use?
A: We use session cookies and persistent cookies. We use a session cookie to remember your log in and to retain the products you add to your basket. Non logged in users’ basket contents are kept for 3 days after which the cookie is deleted. Session cookies are necessary for the functionality of the website and disabling them may render aspects of our site unusable.
More details on their use can be found here http://www.allaboutcookies.org/cookies/session-cookies-used-for.html
As far as persistent cookies are concerned, we use Google Analytics to assess how customers interact with the website so we can improve customer satisfaction and user experience. This is an important feature to help innovate and monitor the performance of the website.
More details can be found here http://www.google.com/intl/en_uk/analytics/privacyoverview.html
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. The website, products and services are all directed at people who are at least 13 years old or older.
Terms and Conditions
Please visit our Terms and Conditions section establishing the use, disclaimers and limitations of liability governing the use of the website at www.stillarte.com/terms
This policy was last modified on 19 May 2016